Awesome service and exceeded my expectations since it is the state of Colorado. Folks not only is it off the highway but it also has great people and beautiful mountain scenery. Furnishings and comfort was one of those surprises very nice thank-you Days Inn
Recently booked and stayed at Days Inn in Colorado City. They advertised that it was a pet friendly hotel, no fine print. However they charged us a pet deposit. We drove over 1000 miles to the hotel for a wedding. Upon arriving they knew we were there for a wedding, but asked us not to leave the pet in our room all day, because they bark, and then they have to "go get the pet". So we took our dog to the wedding and kept him with us all day. Later that night we had to leave for a couple hours for a dinner, and we couldn't take the dog. So we left him in the room. When we return, the hotel had locked us out of our room, demanded that we pay for the next door guests room, (who had only checked in an hour before). On top of that, they demanded an extra $200, and if we didn't pay, we would be thrown out into the pouring rain with our two children and our dog. All other hotels were completely booked due to weddings, so we had no options. The manager yelled at us for almost two hours, argued with the sheriff's department who said he was wrong, and ignored the guests who wanted to check out. It was absolutely the worst I've ever been treated in the hospitality industry, which I personally worked in for almost 20 years. Not to mention the entire situation was riddled with greed and extortion. We did everything humanly possible to deal with the situation in a respectful manner, but were treated as subhuman. Furthermore, we booked a non-smoking room that reeked of cigarettes, had to ask for air freshener and spray the room ourselves, and had some type of white, crusty stains at the top of one of our comforters... disgusting!
Really clean. Nice Chinese restaurant. Really nice management. Mr. Patel was very welcoming and friendly.
1. The hotel advertised 'pet friendly' and we paid the extra fee to have the dog. No fine print stating we couldn't leave the dog in the room.
2. We were never informed that we would have to pay for other guest's rooms, or a $200 violation fee if our dog disturbed anyone.
This Day's Inn was excellent. The continental breakfast was really nice. The breakfast area was large and spacious. The entire building was very clean the interior looked as though it had just been renovated. The room was clean and well decorated. The bedroom lighting was a little low, but not too bad. The bathroom had nice lighting.
After filing a police report, calling corporate five times, and filing with the Better Business Bureau, the company still refuses to reimburse the charges. We stayed at other pet friendly hotels on our 3500 mile road trip, not one of them had this type of absurd policy, or greedy service. Shame on you Days Inn. As a marketing professional, I will make sure to spread the word about the true nature of your service.
Bed bugs... Need I say more? One crawled over my pillow. Owner was quick to refund our money. I get the feeling that he wasn't surprised that I brought him a bed bug in a cup.
Days Inn Colorado is a US Lodging based in Colorado City, Colorado. Days Inn Colorado is located at 6670 CO-165, Colorado City, CO 81019, USA.
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